White Hat Gaming Limited established Hello Casino in 2014 and falls under the jurisdiction of three licensing authorities, the Swedish Gambling Authority, The Malta Gaming Authority, and The Gambling Commission of Great Britain. As a player, the casino offers a wide selection of games you can enjoy on your mobile, tablet and desktop device and beside that, the casino website is easy to access, navigate and use. There is also the responsible gaming policy incorporated into the casino site for players that are not up to the required age for gambling.
A number of top-rated game providers in the iGaming industry design the majority of games on offer at this online casino. These game providers have put a lot of work and effort into the creation of their products to make sure they offer the best gaming services to online casinos they work with. Some of the game providers that offer interesting games at Hello Casino are Netent, Evolution Gaming, Concept Gaming, Barcrest, Pragmatic Gaming, Quick Spin, Real Time Gaming, and among others. The casino site has arranged the games in the alphabetical order of game developers to ensure that all their players can access any game they want easily. Players will find all the games at the casino site interesting and rewarding. Players that love to play slot games, will find different slot titles at this casino site. Some of these game titles include Starburst, Book of Dead, Wonderland Wild, Lost World, Master of Books and so on.
Another game category players may find interesting is the table games. Some popular table game titles you will find at Hello Casino include blackjack, roulette, 3-hand casino hold'em, casino hold'em poker, 3D baccarat, and many more. Players that love the feel of land-based casinos can also check out the live casino games at the casino site. Live casinos games are those where a real person is dealing and running the game in real time. Some live casino games you can find at the casino site are live roulette, live blackjack, live baccarat, live three-card poker, among others.
One interesting thing about the casino site is that players can easily access any information they need at the casino site and the design of the casino site is attractive. The wed design is also pretty well though out — pages load quickly, and in fact, load quicker than other casinos, giving this casino quite an advantage over others.
Why Hello Casino is a trustworthy site
As we have earlier pointed out, Hello Casino falls under the jurisdiction of three reputable licensing authorities. These licensing authorities ensure that the casino provides premium value to its casino players. As a new player, you might be confused about how to choose a trustworthy site. However, the fact that this online casino is under the jurisdiction of three licensing bodies ensures that the safeguarding of the rights of its clients. So players have nothing to fear when they choose to play at Hello Casino.
The online operator will ensure they comply with the rules and regulations these licensing authorities have laid out. This is because licensing authorities have the right to sanction any online casino that flouts its rules. Any casino that flouts the rules of the licensing body that controls it can get its licence withdrawn. This online casino platform is a reputable one and White Hat Gaming Limited has a track record of establishing online casinos that offers a variety of interesting games in their game lobby.
Apart from Hello Casino, the company also has other online casinos that offer casino services to players all over the world. Some of these online casinos are Dream Vegas Casino, Spin Station Casino, Spin Rider Casino and many more. The security measures in place at the casino site need to be checked before a player signs up to any online casino.
Hello Casino uses an SSL certificate to encrypt all the information at the casino site and the casino uses this encryption technology to ensure that any third party does not have access to the information of any player registered with the casino.
Also, the online casino uses the RNG system to randomize all the games available in the lobby. This will give every player an equal chance at winning.
Another way the online casino builds the trust of its players is by providing safe, fast and secured payment methods. These banking methods will allow players to make deposits and withdrawals easily. Some banking methods you can choose at the betting site are Neteller, Paysafecard, Trustly, Mastercard, Skrill and so forth. All the banking information of players are kept in a secured server that cannot be accessed by anyone apart from the authorized staff. Also, the online casino considers its players when organizing the value of the house edge of any game and the RTP of the games is high at Hello Casino.
There are several bonuses that both new and regular players can claim at the casino site. The first bonus new players can claim is the welcome bonus. Top online casinos offer new players the opportunity to win more game time at the casino by offering them a bonus offer that has a low wagering requirement. At Hello Casino, the player gets 100% on their first deposit, and 25 spins on Starburst or Gonzo's Quest. There is also a 50% bonus on the player's second deposit as well as 25% on the third deposit. The player also gets 25 free spins on Bloodsucker 2 and Asgardian. However, you have to check the terms and conditions of the bonus before claiming it. Sensational Sundays is another bonus offer players can claim at the casino. Players get this bonus offer on Sundays just to allow them to chill and relax on any table or slot game of their choice. Players get a 30% match bonus of up to €100. However, there are bonus terms you need to read through before claiming the Sensational Sunday bonus. Another bonus offer loyal players can claim at Hello Casino is the Loyalty Reward. At Hello Casino, every deposit you make at the casino counts. For a new player, you get 500 loyalty points when you make your first deposit. Subsequently, you get more loyalty points when you make deposits at the casino site. There are loyalty point values you should check at the casino site. Also, for every 1000 loyalty points a player gets, the casino converts it into €5 which are playable at the casino. The player can use the money to wager on any game. The promotion page will give you the information you need about the general terms and conditions you need to consider before making use of any bonus at the casino. As a registered player at the casino, you should know that the welcome bonus can only be claimed once by new players. One bonus terms you definitely need to check is the wagering requirement of the bonus. The playthrough requirement is the number of times a player needs to wager the value of the bonus before they can claim it. Another bonus term you need to check is the validity period of the bonus offer you want to claim. At Hello Casino, unused bonus money expire in 30 days. There is also the VIP program reserved for loyal players that have stayed with Hello Casino for a long period.
Customer Support and Dispute Resolution
Hello Casino has two effective channels players contact if they need help. These two support channels are email support and live chat support. For players that need a quick response, they can chat with support staff, and they will get a response back within 30 – 60 seconds of sending their message. The casino has an experienced team of personnel that will handle the issue of the player and ensure it gets to the appropriate department that will resolve the issue. At Hello Casino, the support staffs ensure that feedback is given to players that send in queries on the support channels. For players that would rather use email support, they can send a message to [email protected]. The support staff will respond to the query of the player as soon as they get it. In case there is any dispute that you want to resolve at the casino site, you can also use these two channels to lodge your complaints. However, to make the job of the support staffs easier, make sure you have checked through the casino site for the information you seek. You can then proceed to get answers when can't find them at the casino site FAQs.